Privacy Policy

Trace Gap for Jira, published by Bobook Limited, Venture Hub, 136 Capel Street, Dublin 1, D01 T2C9, Ireland.

Last updated: 30 August 2026.

The short version

The app runs inside Atlassian's cloud, makes no network calls outside Atlassian, and stores no issue data. Bobook Limited never receives your Jira content.

What data the app processes

When you run a report, the app reads — as you, with your permissions — the issues in the selected project and their issue links. It uses the issue key, summary, type, status and links to compute which requirements have no verification, returns that result to your browser, and discards it.

This processing happens inside Atlassian Forge. The data does not leave Atlassian's infrastructure.

What data the app stores

Only configuration, per project:

• the project key
• the names of the issue types you chose as requirement and as verification
• the names of the link types you chose, if any

Stored in Atlassian Forge storage. Removed when the app is uninstalled.

What Bobook Limited receives

Nothing automatically. We receive personal data only if you choose to send it — for example by emailing support. In that case we hold your email address and whatever you write, use it solely to answer you, and delete it when the matter is closed and no longer needed for our records.

Legal basis and your rights (GDPR)

Bobook Limited is established in Ireland and processes personal data under the EU General Data Protection Regulation.

For support correspondence, the legal basis is our legitimate interest in answering you. For data processed inside your Jira site, Bobook Limited acts as a processor on behalf of your organisation, which is the controller.

You have the right to access, rectify, erase, restrict or object to the processing of your personal data, and to data portability. Exercise any of these by writing to support@bobook.club. You also have the right to lodge a complaint with the Irish Data Protection Commission.

Sub-processors

Atlassian Pty Ltd, which hosts the app and your Jira site. There are no others — no analytics, no error-reporting service, no advertising, no third-party APIs.

Cookies and tracking

The app sets no cookies and performs no tracking or analytics of any kind.

Changes

Material changes will be reflected here with an updated date, and noted in the app's Marketplace release notes.

Contact

support@bobook.club — Bobook Limited, Venture Hub, 136 Capel Street, Dublin 1, D01 T2C9, Ireland.